Terms of Service
These terms are an agreement between you and Skinchii (“we”, “us”), about your use of the Skinchii app and related services (“Skinchii”). By creating an account or using Skinchii you agree to them. Please also read our Privacy Policy.
1. Who can use Skinchii
You must be at least 16 years old (or the age of digital consent where you live, if higher) and able to form a binding contract.
2. Your account
- Give accurate information and keep your sign-in details secure. You are responsible for activity on your account.
- Tell us promptly at Skinchii support if you think your account has been misused.
- You can delete your account at any time — see how to delete your account.
3. What Skinchii does — and does not do
Skinchii is an organiser: it helps you record beauty products, routines, reminders, notes and photos. It is not a medical device and does not give medical, dermatological or safety advice.
- Expiry and “period after opening” dates are calculated from the information you enter or that is printed on the product. They are estimates. Always check the packaging and stop using a product if it looks, smells or feels different.
- Reminders depend on your device settings, connectivity and third-party delivery services, so they may occasionally be late or missed.
- Beauty tips are general information. Patch-test new products and talk to a qualified professional about skin concerns.
- Barcode look-ups use the community-maintained Open Beauty Facts database, whose information may be incomplete or wrong. Please check details before saving them.
4. Free and Premium plans
Skinchii offers a free plan and a paid Premium plan. The current features and limits of each plan are shown in the app before you buy. We may change plan features or limits in the future; if a change reduces what your paid plan includes, we will tell you in advance and the change will not take effect before your current paid period ends, unless required by law.
If your account goes over a limit (for example after Premium ends), nothing you saved is deleted, but you may not be able to add new items of that kind until you are back within the limit.
The free plan may include advertising in the app. During the free Premium week the app shows fewer ads (and no full-screen ads); an ad-free app is a benefit of a paid Premium subscription (and of Premium granted by the Skinchii team).
5. Subscriptions, billing and cancellation
- Free Premium week. Every new Skinchii account gets 7 days of Premium features automatically, right after sign-up. It is free: no payment details are asked for and nothing is charged. It ends by itself after 7 days and your account moves to the free plan. The free week is given once per account and once per email address.
- Premium is sold as an auto-renewing subscription through our payment partner Dodo Payments, which acts as the merchant of record: it sells the subscription to you, processes your payment and sends your receipts. Every Premium purchase goes through the same Dodo Payments checkout. Prices include any applicable tax. The price, currency and billing period are shown before you confirm. Your card number never reaches us and we never store card details. Dodo Payments' own terms for buyers also apply to the purchase.
- If you subscribe during your free Premium week, nothing is charged before the free week ends; the checkout shows the date of your first charge. Cancel before that date and you pay nothing. If you subscribe after it, you are charged when you confirm.
- Your subscription renews automatically at the end of each period until you cancel. You can cancel at any time before the renewal date under Manage subscription, or with the link in your Dodo Payments receipt emails — see how to cancel. Premium stays on until the end of the period you already paid for.
- Deleting your Skinchii account cancels your subscription, so it is not charged again.
- Refunds. If you're not happy with Premium, email Skinchii support within 14 days of a charge and we will refund that charge in full, through Dodo Payments, to the payment method you used. After 14 days charges are not refunded, except where the law gives you a right to a refund. Cancelling stops future renewals; it does not refund the current period by itself. See refunds and cancellation. Nothing in these terms limits refund rights you have under consumer law.
- Premium access we grant manually (for example as a thank-you or for support reasons) is not a subscription; it may have an end date and is not billed.
6. Your content
You keep ownership of everything you add to Skinchii (notes, photos, product details and so on). You give us a limited licence to store, process and display that content only to provide Skinchii to you — for example to sync it between your devices and send you reminders. Only add photos that you have the right to use, and do not upload images of other people without their consent.
7. Acceptable use
Do not:
- break the law or infringe anyone's rights using Skinchii;
- upload unlawful, harmful or sexually explicit content, malware or spam;
- try to access other people's data, probe or overload our systems, or get around plan limits or security measures;
- copy, resell or reverse-engineer the app except where the law allows it.
We may suspend or close accounts that break these rules. Where reasonable we will tell you why and give you a chance to respond.
8. Third-party services
Skinchii relies on services such as Apple, Google (including Google AdMob), Firebase, Supabase, Expo, Dodo Payments and Open Beauty Facts. Their own terms apply to your use of them (for example the App Store and Google Play terms for downloading the app, and Dodo Payments' terms for Premium purchases). For downloads from Apple's App Store, Apple's standard Licensed Application End User License Agreement also applies.
Ads in the free app are provided by Google AdMob. We don't endorse advertised products or services, and anything you arrange with an advertiser is between you and them. To flag an ad, use “Why ads?” → “Report this ad” in the app.
Data credits. Product catalog data includes information from Open Beauty Facts (https://world.openbeautyfacts.org), made available under the Open Database License (ODbL); product images under Creative Commons BY-SA.
9. Changes and availability
We work to keep Skinchii available and your data safe, but the service may sometimes be interrupted for maintenance or reasons outside our control. We may change or stop features; if we stop offering Skinchii we will give reasonable notice and a way to export your data.
10. Disclaimers and limitation of liability
We provide Skinchii with reasonable care and skill. Apart from that, and to the extent the law allows, Skinchii is provided “as is”: we don't promise that it will always be available or free of errors, or that expiry dates, reminders, product information or tips will be complete or right for you.
To the extent the law allows, we are not liable for losses that were not reasonably foreseeable, for loss of data you could have exported, or for indirect or consequential losses, and our total liability to you for any claim about Skinchii is limited to the amount you paid us for Premium in the 12 months before the claim (or USD 50 if you paid nothing).
Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, such as liability for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer.
11. Governing law and disputes
These terms are governed by the laws of India. Please contact us first at Skinchii support so we can try to solve any problem informally. If we can't, disputes will be decided by the competent courts of India. If you are a consumer, you also keep the protections given by the law of the country where you live, including the right to bring a claim in its courts where that law allows.
12. Changes to these terms
We may update these terms. We will post the new version here with a new effective date and, for significant changes, tell you in the app before they apply. If you do not agree, you can stop using Skinchii and delete your account.
13. Contact
Skinchii
Email: Skinchii support
In the app: Help